Information technology enabled service (ITeS) and business processing outsourcing (BPO) industry would employ nearly 470,000 people in India by the end of financial year 2005-06 as against 348,000 people it employed in 2004-05, a Nasscom study said.
The study said the growth in ITeS-BPO industry in India was driven by the need of overseas companies to access global talent, economies of scale, wage arbitrage and increased profit margins.
Indian ITeS-BPO exports registered a growth of 44.5 per cent in the financial year 2004-05, which translates to a revenue of US $5.2 billion.
According to Nasscom projections, ITeS-BPO exports during the current financial year was expected to touch US $7.3 billion, 41 per cent higher over the last year.
The Indian ITeS-BPO industry had been dominated by the top 20 players which control 49 per cent of the industry, the Nasscom study noted.