PersonnelToday.com,
UK 17/05/2005 A third of HR directors
want to outsource part of their
work 17 May 2005 05:20 One in three
HR directors want to outsource part
of their department to help them
cope with their huge workloads.
A survey of 160 UK HR directors,
by services company Serco, shows
that 31% of respondents would like
to outsource their payroll function
to ease the pressure, 18% their
benefits administration and 23%
their recruitment, training and
development. Nearly one in three
UK-based HR directors say they have
got too much to do and too little
time, while one in five claim that
their department is drowning under
a sea of administration, research
reveals. Further findings show that
79% of HR directors spend a third
of their time creating reports on
key metrics and performance, while
72% agree that ineffective IT systems
make the task more arduous. One
in four (23%) says that simply locating
the right data in the first place
is problematic, and nearly half
(43%) say they then waste more time
turning the data into a meaningful
format. Jan Woolf, head of commercial
operations at Serco, said: "Average
HR directors only spend one day
a week implementing their HR strategy.
They spend so much time coping with
the daily demands of their job that
they can't have enough time to think
and act strategically. "There
is no doubt it is avoidable, as
so much time seems wasted carrying
out repetitive and cumbersome tasks
on IT systems that are not delivering."