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Overview
Based in Bangalore,
India, Consystent Infotech is a leading Business
Process Outsourcing services company – integrating
the best in human resources and technology
expertise to serve global companies & Indian
corporate giants. Founded in 2004 by three young
professionals, the company’s quest for excellence
started from a small rented house with just five
team-members. Today our service framework has
rapidly expanded to accommodate 60 full-time
employees and more than 150 consultants – all
working towards the single goal of achieving
Business Success for our valued clients across the
USA and Europe.
As BPO today is all
about operational improvements, quality
enhancements, and cost advantages, we at
Consystent Infotech take the greatest care to
ensure that our solutions are delivered on time,
within budget, and tailored to your custom
requirements while impeccable quality standards
are maintained and continuous improvements are
targeted to effect cost savings & sustainable
business growth.
Mission & Vision
Our Mission
At Consystent Infotech,
we believe in lifting our services and surpassing
our capabilities every time our clients entrust us
with mission-critical projects. We handle changes
proactively and develop skills and strategies to
meet the challenges of a volatile outsourcing
market.
Our Vision
To lead the global BPO &
KPO markets with the focus on successful business
process re-engineering and management.
Domain Expertise &
Expansion
Technology-savvy and
achievement-oriented, Consystent Infotech renders
a wide spectrum of BPO solutions/services across
diverse industry verticals including Data Entry
and Document Management; Market Research,
Financial Services, and Tax Preparation; Medical
Transcription; Engineering Services; and Virtual
Staffing. We have also set up CAD India,
a special cell providing high-end
CAD-enabled services.
The company, however, does not rest on its
achievements and has further plans to expand into
the fast-developing KPO segment.
Although offshore
outsourcing has started with BPO, it is gradually
moving up the value chain and paving the path for
Knowledge Process Outsourcing. The company is
already specializing in such complex service
domains as Engineering and Market Research, and
the relevant experience & expertise will further
enable it to carve a niche in the global
marketplace.
“KPO is the next big
thing happening in the Outsourcing Arena and it
will demand a lot of skilled workforce from the
Indian Market,” commented Mr. Adarsh Prasad – the
Founder and Chairman of Consystent Infotech.
“Opportunities are many, and Consystent is
prepared to explore new horizons in a bid to
emerge as a major BPO and KPO player,” he added.
Tradition of
Excellence
Integrated Approach
As one of the top
outsourcing companies in India, Consystent
Infotech constantly endeavors to stand for
excellence – staying focused on world-class
service delivery and putting the highest emphasis
on Quality and Professional Ethics. We combine
people, processes, and technologies to develop a
great-value engagement model and ensure process
maturity so that the BPO leader may deliver
well-integrated solutions, optimized services, and
seamless workflows to meet and exceed your
expectations every time.
Transition & Delivery
Models
Consystent Infotech
partners with clients to provide world-class BPO
services and impact bottom-lines positively. We
have developed a collaborative and
milestone-driven transition methodology for smooth
process migration and knowledge transfer. The
company specializes in process improvement &
re-engineering, and provides you with the
advantages of scale – without any long-term or
large-scale investments. What’s more, we provide
24x7 customer support and adhere to a global
delivery model to help you leverage the time zone
advantage for a faster turnaround.
State-of-the-art
Infrastructure
Consystent Infotech has
a well-equipped facility and a high-end
infrastructure in place to ensure best-possible
work environment and optimum productivity.
Designed to accommodate hundreds of team-members,
our Bangalore facility also ensures business
continuity and features a fail proof disaster
recovery system in case of a contingency.
What we offer:
* Secure,
project-dedicated workspace & storage area
* Latest hardware such
as Pentium4 PCs & high-end Pentium servers
* Latest software tools
and applications
* Best-in-class
Networking facilities
* High-speed data
communication lines & secure firewalls
* High-end D-Link
switches
* FTP servers with
client logins (200 GB of space with further
expansion capacity)
* Secure corporate
intranet
* 24x7 Internet access,
telephone, fax
* Redundant lines for
power and connectivity
Impeccable Quality
From meticulous process monitoring/reviews through
to stringent Quality checks, strict compliance
with global Quality standards, and continuous
improvement – the company abides by all relevant
Quality parameters to add value to your businesses
through higher efficiency, greater productivity,
and simultaneously lower costs. At Consystent
Infotech, we understand that no two projects are
alike and we will implement adequate Quality
measures to meet your custom requirements and
deliver superior services.
Best Possible Human Resources
We employ only the best talents available for
respective service domains and work in tandem with
our clients to develop and implement crucial
business strategies. Consystent Infotech provides
in-depth training and helps develop new skills –
so that our team-members may flourish in a
performance-oriented environment and ensure total
client satisfaction. The company nurtures
professional advancement and encourages open
communication between the management and the
employees in order to ensure enthusiastic
team-work and great-value contributions.
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